Tracked Specimens

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  • 635,000 specimens

    delivered each year

  • 3,600

    employees and counting

  • 5000 customer queries

    answered per day

Overview

DX Tracked Specimens is our highly regarded specialist service for the carriage of Category B specimens and provision of packaging for Category A specimens. With a wealth of experience and millions of safe and secure sample deliveries completed, DX has both the track record and reach across the UK and Ireland to ensure your specimens reach their destination safely. ...

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Key features

  • Overnight, early morning delivery of specimens nationwide
  • Packaging for UN3373 all-inclusive
  • Dedicated national Health Support Team
  • 25+ years health sector critical samples experience 
  • Unique 3-line DX address to reduce errors and maximise 
  • performance
  • Temperature controlled packaging options from ambient to -25C

How the process works

  1. Preparing your samples

    Category B specimens must be packaged in accordance with UN3373 regulations. DX provides packaging which exceeds these requirements for customers.

  2. DX addresses your specimen

    You complete the DX Tracked Specimen label, including all contact information, and retain the tracking number in a complimentary log book.

  3. Sending your specimen

    You take your specimens to your local Exchange in green sacks which we provide. You place these into the green sack at the Exchange for collection.

  4. Transporting specimens

    DX collects your specimen from the Exchange after 5pm Monday to Friday as standard, and delivers it to the recipient’s Exchange the following morning (Tuesday to Saturday) by 9am.

  5. Track your item

    You can track your item online. You can also register to receive DX Tracked Specimen delivery reports.

  6. Delivered Exactly

    xpert 4

Trusted by our loyal customers

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How you will benefit

Complete system with packaging and delivery service provided all-inclusive
DX has specimen and sample packaging available in a range of both size and temperature control (ambient to -25C).
Simple addressing
Getting specimens delivered to the correct part of a hospital is no easy feat. Our unique addressing system ensures our drivers know the correct point to which your samples need to be delivered.
Longer specimen collection times
DX collects after 5pm Monday to Friday as standard, giving you the time to collect samples throughout the day. Delivery is by 9am the following morning, ensuring samples can be tested and results delivered ASAP.
Here to help
We know how important your specimens are. So we have a dedicated Health Sales Manager and Health Support Team available Monday-Friday, 8am to 6pm.
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Our drivers know and understand the importance of your specimens.

Start using DX Tracked Specimens

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.

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We want you to know how our service works and why we need your registration details. Please read our privacy policy and then tick below that you agree with it.

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