DX Courier

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  • 2600 daily

    delivery and collection routes

  • 82 depots

    across the UK and Ireland

  • 56

    customer service teams

Overview

DX Courier is our specialist service designed to ensure business customers that parcels will reach their colleagues or customers at business addresses securely, within business hours. 

This service is the first choice of countless retailers, wholesalers, manufacturers and government departments in both the UK and the Republic of Ireland. We move packages and parcels in all directions between head offices, branches, distribution centres and retail outlets, as well as between suppliers, repairers and other 3rd party providers.  ...

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Key features

  • Full tracking and GPS located to end destination
  • Fully tracked delivery time options 
  • Next day delivery incl. premium morning and Saturday
  • Locally situated Customer Service teams 
  • Receiver signature obtained if required
  • Integrated DX Despatch ordering and labelling software
  • Local and personal contacts and management

How the process works

  1. Collection

    DX Courier collects your consignment from you after you’ve logged it with us using DX Despatch.

  2. Local depot

    At your local DX depot, your consignment is unloaded and scanned, then trunked and forwarded to the appropriate DX Hub.

  3. DX Hub

    Once it reaches the DX Hub, the consignment goes through sorting, retrunking and scanning for its onward journey to our delivery depot.

  4. Delivery depot

    Once it reaches the DX Delivery depot local to the delivery address, the consignment is again scanned and loaded onto the delivery vehicle.

  5. The last leg

    Our driver then delivers the consignment direct to the delivery address, obtaining full POD information upon a successful delivery.

  6. Delivered Exactly

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Trusted by our loyal customers

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How you will benefit

Best in class security and reliability
All our staff have come through our rigorous vetting process, which includes a Disclosure & Barring Service (DBS) check. This ensures you of a consistently secure and reliable service. Your parcel is always in very safe hands.
Unrivalled safety for your parcels at our hubs
Our DX Hubs have a unique, fully caged sortation network with a cross-dock operation. This results in the lowest levels of damage in the delivery industry and minimises mis-sortation of parcels.
Local and personal contacts and management
Our customer services, account and depot management are all localised, and we don’t have call centres. You have direct contact with a local team you can build a relationship with, who care about and will get to understand your business.
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In most cases, our business recipients know their delivering driver personally.

Start using DX Courier

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.

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We want you to know how our service works and why we need your registration details. Please read our privacy policy and then tick below that you agree with it.

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