1-Man

1 man hero
  • 81 depots

    across the UK and Ireland

  • 900+ vehicles

    in fleet

  • 200,000+ items

    handled per day

Overview

DX 1-Man is our tracked, door to door next day delivery service, primarily delivering to business addresses.  We have the ability to deliver varied freight types; from a document pack, parcels (up to 50 kg in weight) to the capability of effectively handling pallets, more awkward shaped items and lengths up to 6m. Timed delivery service options are available along with availability to undertake delivery to home addresses.  ...

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Key features

  • Door to door, tracked, Next Day delivery
  • Range of premium and timed delivery services (including before 09:30, before noon and Saturday delivery option)
  • Ability to handle irregular dimensions & weights 
  • Ability to handle items up to 6m in length
  • Ability to carry items up to 50kg in weight
  • Primarily for delivery to business addresses, but also undertakes deliveries to residential addresses

How the process works

  1. Collection

    DX Freight collects your consignment after you’ve logged it on our DM6 system.

  2. Local depot

    At your local DX depot, your consignment is unloaded and scanned, then trunked and forwarded to the appropriate DX Hub.

  3. DX Hub

    Once it reaches the DX Hub, the consignment goes through sorting, retrunking and scanning for its onward journey to our Delivery depot.

  4. Delivery depot

    Once it reaches the DX Delivery depot local to the delivery address, the consignment is again scanned and loaded onto the delivery vehicle.

  5. The last leg

    Our driver then delivers the consignment direct to the delivery address, recording photographic evidence on delivery.

  6. Delivered Exactly

    xpert 5

Trusted by our loyal customers

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How you will benefit

Over 40 local UK depots
With over 40 UK strategically located depots across the UK, DX 1-Man-will have a depot local to you. Our depots act as the first point of forwarding for the freight you send, and the final point for freight being delivered. Pro-active Customer Service is based at these local depots, so we always know exactly what’s going on and are only a call, email or Live Chat away to help.
Local and personal contacts and management
Not only our customer services, but account and depot management are all localised. We do not operate a centralised contact centre philosophy. You have direct contact with a local team you can build a relationship with, who care about and get to understand your business.
Flexible and simple integrated IT solutions
Our software makes it easy for you to manifest your deliveries and collections onto our system and print barcoded labels. Tracking and tailored despatch management information and reports can also be produced by the click of a button. If you prefer, it’s easy to integrate your own despatch system with our API, and we’ll be happy to help you with this.
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the little things freight

We do, genuinely, take care of customers’ parcels as if they were our own.

Start using DX 1-Man

We’re here, ready and waiting to talk to you about your requirements. Whether you are best served by this service or another part of our offer, our experience, expertise and unrivalled Customer Service will help you improve efficiency, lower costs and provide exemplary service to your customers.

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